Education

Masters of Science in Engineering: Software Engineering

Bachelors in Computer Science

Experience

IT Business Analyst

Barcel USA — 2024–Present

ETL Optimization: Leveraged Azure Data Factory and SQL to migrate legacy data processes into Databricks significantly improving query speeds and storage efficiency.

Financial Analytics: Partnered with the finance department to analyze trends and KPIs, visualizing the results through Power BI to identify cost-saving opportunities.

Operational Resilience: Established a proactive monitoring system using Power Automate, ensuring that data anomalies are flagged and addressed before they impact reporting.

Strategic Liaison: Acted as the primary point of contact for external technical contractors, ensuring project delivery met internal standards and timeline requirements.

Applications Division Manager

City of El Paso — 2022–2024
  • Negotiated and served as Project Manager for the Accela migration from On-Premise to Accela SaaS. Researched the feasibility and risk of moving from Peoplesoft On-Premise 9.1 to Peoplesoft SaaS 9.2. Negotiated the contract and served as project liaison.
  • Supervised 10 Tier 3 Application Support Specialists and a Database Administrator.
  • Planned, documented and communicated configuration changes for projects while assessing risk to ensure business continuity.
  • Prepared financial regression analysis to CFO to request funds for application upgrades. Achieved 98% monthly average ticket resolution Monthly in 2023.
  • Created policies and procedures for Forrester security audits.
  • Assisted auditors identify and make corrections for segregation of duties procedures.
  • Collaborated in cross functional teams.
  • Ensured application vendors have disaster recovery plans, data backup, and archiving plans.
  • Established proper data retention limits in accordance with Federal, State and local laws.
  • Prioritized and fast tracked mission critical product procurement.
  • Established governance and prioritization framework for key applications.
  • Reviewed more than $1,000,000 USD of Software Purchase Requests for the city in 2023. All requests were reviewed for suitability, security, and longevity.
  • Implemented a standardized interview process for Applications talent.
  • Diagnosed engagement and retention problems within Applications and implemented a plan to recruit and retain talent.
  • Automated workflow efficiency by analyzing and refactoring PowerShell Scripts.
  • Conducted Code reviews and assessed security risks.
  • Coordinated problem resolution outside of regular work hours to restore systems and key services.

Technology Implementation Manager

The University of Texas at El Paso — 2013–2022
  • Extracting data from PDF forms in Python to create a JSON data repository for reports.
  • Consulting departments and programs on data collection and analysis.
  • Creating visualizations for data and learning outcome presentations.
  • Achieved an increase of 10X times more people reached for a total of 30,000 through social media analysis and decision making.
  • Creating custom PHP/jQuery/MySQL/XML Joomla plugin for Integrated Medical Education (A-PRIME) Transformation in Medical Education (TIME) program admissions to track electronic applications and collect faculty and professional recommendations.
  • Training faculty and staff on the use of Microsoft Office, web meeting software, backup tools, and multimedia software.
  • Training and managing four students on HTML5, JavaScript Visualization libraries, jQuery, Bootstrap 3, CSS3, Client-Server Architecture, PHP, Adobe Photoshop, databases, source control, and web accessibility best practices.
  • Achieved a 15% yearly website traffic increase.
  • Analyzing Wordpress, Joomla, and work terminals for the discovery of security vulnerabilities.
  • Sending timely notices of recently discovered security threats to the university Information Technology department and staff.
  • Designing and automating Google Analytics reports for departments’ monthly impact dashboard.
  • Monitoring and updating Apache Server.

Research Scholar

The University of Texas at El Paso — 2008–2012
  • Creating UML diagrams from IDL software used to analyze images from the NASA Cassini Satellite.
  • Coordinating a team of 9 developers to produce visualization software in C++ for a SAGE: Scalable Adaptive Graphics Environment visualization computer cluster.
  • Designing RESTful API webservices in Java and Tomcat for ontology deployment in Sesame and OWLIM Lite.
  • Implementing a parallel seismic tomography algorithm developed by geologist John A. Hole using NVIDIA CUDA C improving the speed by more than double.
  • Eliciting requirements, designed, implemented, and tested a Java application for execution of seismic tomography algorithms on a CentOS Linux server.

Publications

Romero, R., Olaya, J., Chacon, C., Licea, F., ‘STg: Cyberinfrastructure for Seismic Travel Time Tomography’, Computing Alliance of Hispanic-Serving Institutions, 2010.
Olaya, J., Chacon, C., Quinonez, S., Velasco, A., ’Accelerating Smoothing of Velocity Perturbations in Seismic Tomography’, Society for Advancement of Hispanics/Chicanos and Native Americans in Science National Conference, 2012.